ABOUT US
KiwiOwn is a proudly owned New Zealand business that offers a wide range of quality products from top brands. We provide credit options for our customers, allowing them to own products with easy, weekly repayment options. So no matter your income or savings account balance, our KiwiOwn customers can own what they need, with our help.
Enjoy a family get together with our outdoor range, including BBQ’s, Gazeboes or even something to keep the kids entertained, like a new television for the lounge. Whatever you or your family needs, we are here to help you own the products you want.
NZ OWNED
We have a local team who understand our customers and their needs
BUDGET CONSCIOUS
We work with each and every customer to set up manageable payment terms to suit their budget
UPFRONT AND CLEAR
We believe in being upfront and honest with very clear payment terms in straightforward language
WE GIVE BACK
We are committed to the markets we serve and give back through our KiwiOwn Community initiative which is driven largely by our staff
CUSTOMER SUPPORT
We encourage our customers to talk to us if they are struggling with their payments at any time, so that we can work pro-actively with them to get back on track
TRUSTED BRANDS
We offer a great range of trusted associated Brands with a variety of quality products
OUR KIWIOWN VALUES
We strive to find solutions and remove obstacles to enable a smooth and consistent experience for our customers. To achieve this, we are committed to new ideas and encourage outside the box thinking, so we can adapt to our customer’s needs in these changing times.
Do the right thing by each other, and by our customers and suppliers. we believe in treating everyone as we’d hope to be treated. That means that we strive to act fairly, to listen and be helpful.
We are motivated to be ambitious and continually looking for ways to improve as a business. This means that we listen to our customers and their recommendations. And more importantly, look to action that feedback when possible. That way, we can all work together to create a shopping experience that is best for you.
We are always looking to improve the KiwiOwn customer experience and welcome ideas and feedback with open arms. If you would like to share some thoughts, click here and let us know.
WHY SHOP WITH US?
WE OFFER FINANCE
We offer a range of finance options to our customers for all our products. A quick application process ensures your purchase happens fast and is assessed to ensure you can make repayments without financial difficulty.
30 DAY CANCELLATION
We offer all KiwiOwn customers a 30-day cancellation policy on all of our products, so they can receive a full refund on their purchase if they cancel within 30 days prior to delivery. What have you got to lose?
CUSTOMER SERVICE
Our New Zealand based customer service team is available to Call 0800 936 936 for fast, personalised service. Our customer helpline is open from 8.30 am to 5.30 pm, Monday – Friday. So we can assist our customers with any enquires or personalised finance solutions that they need.
